A Toolkit for Leading Through Uncertainty
For well over a decade, Wellpoint has used our own Trauma Informed Care model, the Seven Essential Ingredients, to guide our work. When the COVID-19 pandemic began, we looked to our model, along with the Neurosequential Model (NM™), to help us make sense of the world around us during a time of unprecedented stress and collective trauma.
Experience has shown us that when leaders practice compassion, it has obvious benefits to those they serve, but is also self-sustaining during times of prolonged stress. This is what drove our Trauma Informed Care training staff to develop a toolkit to support leaders navigating prolonged stress and great uncertainty.
Best Practice Put to Work (and Home)
The Compassion Curve represents how we engage the people we serve, act compassionately with each other and our families, as well as demonstrate compassion for the community. You don’t need to be a human services professional to use it; it works in our personal lives and with co-workers. These toolkits were built to be adaptive and relevant.
The Compassion Curve Toolkit
The Compassion Curve uses the framework of Wellpoint’s Seven Essential Ingredients and the Neurosequential Model (NM) to help us all navigate times of significant stress and adversity.
Download this toolkit.
The Compassion Curve for Leaders
Part toolkit, part self-reflection, this resource asks leaders how they might best follow the call to accelerate compassion even during times of unprecedented collective uncertainty.
Download this toolkit.

Meet Maiada (Nadia) Ali, MSW,BA
As a supervisor, I have the opportunity to assist my staff and encourage them to strive…

Meet Suby Matthews, MSW
I have been at Wellpoint since March of 2015. I’ve had many positions and have always…

Meet Justin Hughes
Wellpoint has provided me a positive workplace and allowed me the tools I need to successfully…